Cooperative Computing Blog

how conversational ai is revitalizing customer experiences?

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” ~Warren Buffett If you want to be relevant in today’s society, you need to know your clients, understand their questions and difficulties, and find new methods to help them. Your target audience’s […]

the future of supply chain is ai and machine learning: what do businesses need to understand?

McKinsey’s research suggests AI-enabled supply chain systems reduce costs by 15%, resulting in increased revenues. How can businesses use AI and ML to make smarter supply chain systems? Artificial intelligence (AI) and Machine Learning are being utilized to improve company operations and outcomes by seamlessly integrating into Business Functions. Currently, the most common uses are […]

the future of commerce is composable. are you ready?

There is little doubt that we are entering a new era of digital experiences and that the commerce systems and solutions required to support them must also evolve to keep up. This year has been a breakthrough year for online retail. In the previous 18 months, we’ve seen tremendous growth, driven by a radical shift […]

digital platforms: why are they crucial for business growth?

Digital platforms are no longer just a strategy for tech-savvy start-ups. They are now a must for any organization. “Businesses which do not embrace platforms risk being left behind by their competitors, who see them as a need and a foundation for new value generation,” says Accenture in a report. As a result, digital platforms […]

a must-read article for the trends of the future

Marketing of today will no longer be valid in the metaverse. If you have a business, you might realize that the consumer of today is smart and to win them over you need to iterate your marketing and branding strategies with the latest trends. Over the past few years, a lot has changed which makes […]

5 most-ignored trends in technology for service delivery transformation

Most businesses don’t begin with a clear vision of the goal in mind. Instead, they take a “point solution” approach to solve business problems. As a result of this way of thinking, a poor user experience is almost always the result.  In practice, this paradigm does not function and can lead to constant frustration from […]

how building a crm system can boost your marketing roi?

Since the previous two years, digital interaction has crossed a turning point, with customers connecting more digitally than in person. A recent study by Statista revealed digital transformation as the number one priority of businesses to increase operational efficiency.  To adapt to the epidemic and its related constraints, fast digital acceleration was first viewed as […]