VP - Service Delivery

The Role:

Cooperative Computing is seeking a hands-on, dedicated, experienced, results-oriented VP – of Service Delivery to run a high-profile team. You will be challenging and advising multiple teams and levels of leadership while assessing and enhancing the Agile maturity across the enterprise. The VP – of Service Delivery would be a high-profile strategic and operational addition to our leadership team, delivering superb product, project, and service delivery to our growing customer book of business in the most efficient and effective manner possible. Working in collaboration with our Sales and Marketing teams the primary mission is to fortify our CSAT numbers and develop and deploy seamless processes and interventions that delight our customers, Board, and all key stakeholders. We are seeking a broad experience Leader who understands and can influence and shape the perception of each customer and contact experience. We need you to be a problem solver who is creative in conceptualizing and defining innovative opportunities. This is a highly visible role with a huge impact.


Responsibilities

Requirements

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