Transforming Engineering Services through Digital Enablement 

ARUSI is a leading engineering services provider in the utilities and telecom sector. Renowned for their expertise and commitment to delivering high-quality solutions, ARUSI focuses on designing, building, and maintaining critical infrastructure.  

ARUSI recognized the need to enhance its operational efficiency and data management capabilities to stay competitive and support its growth. They sought to create a solid NetSuite Reporting Foundation that would integrate seamlessly with their existing systems, streamline project tracking, improve job costing accuracy, and provide in-depth financial reports. To achieve these goals, ARUSI partnered with Cooperative Computing to address the following key issues. 

Inconsistent Integration with Existing Systems

Integrating with the client’s existing systems was tricky. There were challenges like mismatched data structures, software that did not work well together, and keeping processes in sync. To make the changeover smooth and trouble-free, we had to analyze everything closely, map out the data carefully, and carry out the plan precisely.

Inefficient Processes

The current systems and methods were old and inefficient. Different parts of the organization couldn’t easily share or use information because they were not integrated. This problem made it hard to use data to get better results and reduce process errors. It also wasted time and resources that could have been used more effectively.

Disparate Data Sources

Departments not working together led to data being kept apart. This data was spread throughout the organization, making it tough for managers to collect and analyze it properly. This situation hurt the company’s efficiency in working, making decisions, and dealing with clients. The company struggled to grasp a holistic view of its operations and key metrics without a complete view of its operations and crucial data.

Lack of Automation 

Another pressing challenge was the lack of automation in the processes. Most of the client’s key resources and time were drained in doing repetitive tasks that were prone to human errors. Processes were delayed, and overall service delivery was negatively affected. 

Inaccurate Job Costing  

Setting up a system to precisely track project costs was another challenge. We needed to find the right balance between detail and ease of use, especially with the unique aspects of each project. This required careful planning and flexible models for tracking costs.

Missing User-Friendly Financial Reporting Tools

Creating detailed financial reporting tools to understand financial health meant dealing with complex financial data gathering and analysis. It was also important to balance advanced analysis with making the tools easy for people to use. This was a big challenge.

Collaborative Digital Enablement Strategy

ARUSI’s leaders wanted to address the issues slowing the company down. They aimed to improve their processes and introduce a NetSuite Reporting Foundation to support project management effectively. This would help them grow faster in the automated economy. They needed a digital enablement strategy made just for them to help combine processes, automate tasks, and fix data issues. This would lead to better decision-making based on data and more accurate reporting.

Upon contacting Cooperative Computing for help, ARUSI understood its digital maturity was not where it needed to be to achieve its growth goals. Therefore, they partnered with Cooperative Computing to help solve some of these key issues.

First, the organization’s digital maturity was enhanced to adapt to key digital enablement initiatives, which facilitated the integration and automation of essential processes. This improvement helped resolve data disparities, boost efficiency, and foster a data-driven culture across the organization.

A robust NetSuite Reporting Foundation was developed by creating custom integrations that connected the platform with existing systems. This enabled smooth data flow and synchronized processes. A tailored system for tracking project progress was also established, allowing stakeholders to monitor project status in real time.

Flexible resource allocation models were designed to meet the diverse needs of various projects and provide accurate cost estimates based on resource and time utilization. Custom financial reporting tools were constructed to consolidate all project-related financial information, offering a clear view of each project’s profitability and overall financial health.

Digital Integration for Seamless Operations 

“Thank you for the exceptional work your team has done. We are thrilled with the results and your commitment throughout our collaboration. Your prompt responses, valuable insights, and innovative solutions were crucial. The creativity and fresh ideas you brought to our project have greatly enhanced our brand. We’ve enjoyed working with you and look forward to continued success together.” – ARUSI COO

By becoming digitally enabled, ARUSI achieved the following results:

Enhanced Project Visibility 

The implemented system provided real-time project progress updates, leading to enhanced visibility and improved transparency. This facilitated more informed decision-making and proactive intervention when necessary.

Cost Control & Operational Efficiency 

The accurate job costing mechanism ensured that project costs were meticulously tracked while streamlined data exchange between systems reduced manual data entry and potential errors.

Data-Driven Decision Making 

The financial reporting tools offered comprehensive insights into project profitability and financial health. This data-driven approach empowered the client to make informed decisions that drive business growth and success. 

The implemented solutions were designed to be scalable, positioning ARUSI to accommodate future growth, evolving project management needs, and technological advancements.  

Ready to begin your digital journey? Cooperative Computing is already helping great enterprises achieve exponential growth through digitalization. Reach out for personalized consultation and further information. Let’s shape your digital future together. 

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