Webforms have become inevitable for all websites as they have been discovered as an important source of engagement, when they are put forward in an interesting way.
Some would take the humorous path and others would offer a benefit to make their web forms more interesting. So, if you are finding one formula that is relevant for all, that’s not how the websites with the most innovative web forms thought about it.
While you’d catch lots of examples of great forms on the internet, there are still examples of web forms that feel more like an obstruction and which eventually annoys and frustrates users.
Here is what Experts at Cooperative Computing suggest to create better Webforms and ultimately make visitors happy:
To The Point
No matter how cool you make your webform try to keep it short. When a user visits your website he shouldn’t get to fill up a whole lot of fields to fill in with info, the webform should be short and simple. Sometimes people don’t like to provide certain information and tend to skip the form. A perfect form should be:
- To the point ask what you actually want from the user
- Use smart choices, let’s say your business is in US, then most of the audience will be from specific regions, so if you have a country field on form then make sure to set it default to US.
- Avoid overuse of important fields, if someone wants to contact you via email then there is no benefit in requesting the contact number.
- To make registration easier give users options to sign in with Google+, Twitter or Facebook
Use faster validation options, when a user fill ups the webform there is nothing more annoying than filling up form and submitting over and over again to get correct validation. For an example, if the username that the user chooses is already taken then webform should prompt right away. Many users give up web registration due to frustrating data validation.
The best way to validate data on webform is to use JQuery form which makes Ajax validation easy.
Due to sheer convenience, internet usage on mobiles & tablets is growing day by day. So you should make your Webforms mobile friendly and make sure they are responsive. It’s really frustrating when the webform doesn’t adapt to the mobile environment and might result in straying people away from your website.
Go Easy with CAPTCHAs
Spam is a pain that you face but it isn’t a problem of your users. The best way a website owner can be protected from the spam is the use of CAPTCHA. Use CAPTCHAs that are easily readable and don’t contain contrasts of orange over red and brown over black. Many people give up webform submission after successive failures of CAPTCHA validation.
HTML5 platform is now supported by all the modern browsers. It comes with a lot of bells and rings e.g. a variety of form input types. Moreover, HTML5 is widely supported and also the webforms created with it are easier to fill for the users. Ask your devops to show you all the options that you have to make your introduction to your prospective client easier, or ask us.
It might seem simple to get more audience, but all the tips discussed above will be meaningless if you don’t reach out to your visitors request on time. Internet has made things fast and hence made the competition tough.So, if a visitor contacts you and doesn’t hear from you within 24 hours, you should expect that he will contact your competitor, in no time.
Show them the Instant Benefits
Even if it is not an Ebook that will change their entire life or a coupon that offers major discount, offer your audience something in exchange of their loyalty. For example: a sample 3-7 trial/subscription to the website will help them remember your business name better than the number of emails that you will send them every week.
Its true that there is no such thing as Attention, but when you drive it with the experience of learning. And that is our worlds new agenda for WEBFORMS, Is it yours?