Service Delivery Manager

Cooperative Computing (CC): We accelerate growth minded companies into the automated economy 

The business market is in rapid change, with consumer behavior placing significantly high expectations on businesses at every phase in the client experience.  Each day, we experience a company dramatically shifting “industry norms” and in many cases, removing historical market leaders from their market leading position.  These elements create extraordinary opportunities for our team members to excel.     

CC delivers superior client experiences as the premier digital enabler of growth minded enterprises enabling their rapid growth and ensuring their sustainable and smooth transition into the Automated Economy.  

Our team is passionate in delivering client value and is fanatical in how we go about ensuring we deliver extraordinary business results for our clients.  We are committed to growing as individuals first, becoming the best version of ourselves in who we have been created to be.  We take responsibility in our thoughts and actions, know our purpose and our end in mind and put these first in our lives.  

The Role: 

As a Service Delivery Manager at Cooperative Computing, you will be leading a team to provide on-going support and management of delivered solutions while ensuring that technology services are delivered on time and within budget. This role requires regular communication, provision of status updates, and addressing any concerns or issues the client may have. You will work in close collaboration with the Developers, QA, DevOps, SecOps, and Project Management teams to determine necessary activities for successful service delivery. This includes areas of Development, Quality Assurance, DevOps, and SecOps, as well as cooperation with Human Resources to ensure the availability of necessary resources.

Capabilities (Key Behaviors):  

The Service Delivery Manager will exhibit the following capabilities:  


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